{"id":197,"date":"2024-04-20T00:28:49","date_gmt":"2024-04-20T00:28:49","guid":{"rendered":"https:\/\/dctechnical.ca\/?page_id=197"},"modified":"2024-04-26T00:27:42","modified_gmt":"2024-04-26T00:27:42","slug":"case-study-informative-and-instructional-writing","status":"publish","type":"page","link":"https:\/\/dctechnical.ca\/index.php\/case-study-informative-and-instructional-writing\/","title":{"rendered":"Case Study: Informative and Instructional Writing"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;20px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;40px||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Case Study<\/h2>\n<h3>Informative and Instructional Writing<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;20px||20px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Deryn Collier Technical Communications (DCTC) collaborated with a regional healthcare facility to develop a comprehensive Orientation Manual for newly recruited physicians, locums, and medical residents. The goal of the finished document was to support the integration of new medical staff into the facility&#8217;s community and operations.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;10px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_text_color=&#8221;#074456&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Scope of Work<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; custom_margin=&#8221;0px|auto|0px|auto|true|false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|true&#8221; border_width_left=&#8221;10px&#8221; border_color_left=&#8221;#edcf56&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The client asked DCTC to create a professionally written and formatted PDF Manual that captured the expertise of medical staff, leveraged existing data and communications systems, and collated technical information from various hospital departments. The manual was designed to be a &#8220;living document,&#8221; continuously updated and improved to meet the evolving needs of the facility.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/dctechnical.ca\/wp-content\/uploads\/2024\/04\/EmergencyDept-257&#215;300.jpg&#8221; alt=&#8221;When all the BC interior is filled with mountains and lakes, how do you make your region stand out?&#8221; title_text=&#8221;EmergencyDept&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; border_width_all=&#8221;20px&#8221; border_color_all=&#8221;#FFFFFF&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Approach<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>To ensure the success of the project, DCTC facilitated a collaborative process involving the committee members and hospital leadership. This process included gathering input from physicians, specialists, and other providers through surveys and focus groups, conducting interviews with subject matter experts, and working closely with a local design team to create an engaging and informative manual.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Results<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The completed Orientation Manual provides a comprehensive overview of hospital operations, including physician orders, patient transfers, specialist consults, and hospital privileges. It also includes community information such as links to local services and settlement resources, catering to the needs of relocating physicians and their families.<\/p>\n<p>Three years after completion, the manual is regularly updated and actively used, and has been used as a model document for other facilities in the region.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; width=&#8221;70%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Conclusion<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Through a collaborative effort, DCTC successfully delivered a valuable resource that not only supports the integration of new medical staff but also aligns with the facility&#8217;s broader recruitment efforts. The Orientation Manual serves as a testament to DCTC&#8217;s commitment to delivering high-quality, tailored solutions for their clients.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#edd057&#8243; background_image=&#8221;https:\/\/dctechnical.ca\/wp-content\/uploads\/2024\/04\/yellowBkg.png&#8221; background_size=&#8221;contain&#8221; background_repeat=&#8221;repeat-x&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;20px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#064456&#8243; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.3em&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|false&#8221; custom_padding=&#8221;5px|0px|5px|0px|true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span data-metadata=\"&lt;!--(figmeta)eyJmaWxlS2V5IjoiYlkxU1JLWVluaHh1bzNOZnFEQWhRRiIsInBhc3RlSUQiOjE1NjgzOTkwODksImRhdGFUeXBlIjoic2NlbmUifQo=(\/figmeta)--&gt;\"><\/span>Ready to get started? <br \/>Let&#8217;s talk about how I can help with your documentation needs.<\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwIn19@&#8221; button_text=&#8221;Get started&#8221; button_alignment=&#8221;center&#8221; module_id=&#8221;contact&#8221; _builder_version=&#8221;4.25.0&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px||20px||false|false&#8221; custom_padding=&#8221;5px|30px|5px|30px|true|true&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;2px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Case Study Informative and Instructional WritingDeryn Collier Technical Communications (DCTC) collaborated with a regional healthcare facility to develop a comprehensive Orientation Manual for newly recruited physicians, locums, and medical residents. The goal of the finished document was to support the integration of new medical staff into the facility&#8217;s community and operations.Scope of WorkThe client asked [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-197","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dctechnical.ca\/index.php\/wp-json\/wp\/v2\/pages\/197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dctechnical.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dctechnical.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dctechnical.ca\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dctechnical.ca\/index.php\/wp-json\/wp\/v2\/comments?post=197"}],"version-history":[{"count":7,"href":"https:\/\/dctechnical.ca\/index.php\/wp-json\/wp\/v2\/pages\/197\/revisions"}],"predecessor-version":[{"id":281,"href":"https:\/\/dctechnical.ca\/index.php\/wp-json\/wp\/v2\/pages\/197\/revisions\/281"}],"wp:attachment":[{"href":"https:\/\/dctechnical.ca\/index.php\/wp-json\/wp\/v2\/media?parent=197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}